The Revelation Health LLC Anti-Spam Policy
(Last updated Feb 21, 2009)
Revelation Health LLC ( RHL ) is
committed to permission-based email marketing practices, and as a result has
established this no-tolerance Anti-Spam Policy. RHL will occasionally update
this Anti-Spam Policy. When it does, RHL will also revise the “last update”
date at the top of this Anti-Spam Policy. For changes to this policy, RHL will
notify you (the customer) by placing a notice on its web site home page.
1.
What is Spam?
Spam is commercial email or
unsolicited bulk email, including “junk mail”, which has not been requested by the
recipient. It is intrusive and often irrelevant or offensive, and it wastes
valuable resources. Spam messages are the opposite of permission-based email,
which are normally anticipated, personal, relevant and/or associated with a
pre-existing business or personal relationship. Inappropriate newsgroup
activities, consisting of excessive posting of the same materials to several
newsgroups, are also deemed to be spam.
2.
Preventing Spam
Customers of RHL products and
services have agreed during their registration process, upon accepting the
Terms of Use, to comply with this Anti-Spam Policy. Specifically, each customer
agrees not to use the RHL products or services to send unsolicited email or
bulk email, whether or not for commercial purposes. RHL reserves the right to
determine in its sole discretion what constitutes actionable spam, as well as
what measures are necessary in response to such spam activities.
3.
How RHL Helps You to Avoid Spamming
RHL has developed its Internet
marketing tools to incorporate a strict permission-based philosophy. This
anti-spam philosophy is implemented through the following:
(a) Communication and Agreement – The Terms of Use that you have agreed to as
part of registering for the RHL products and services state how and for what
purposes you can collect your site visitor addresses, and that you will follow
the RHL Privacy Policy and Anti-Spam Policy.
(b) Unsubscription – Each email
created using RHL products contains an “unsubscribe link”. If your web site
visitors use the link to request that they be unsubscribed, your subscriber
lists will automatically be adjusted to eliminate the prospect of sending
unwanted email to such persons. Additionally, each person on your subscriber
list has the option of unsubscribing through a web-based method provided on the
RHL web site. Customers of RHL who try to remove the unsubscribe link will be
warned that they are doing so, and if they persist in having the link removed
or deactivated in any way, then RHL will have the right to terminate their
account.
(c) Purchased Mailing Lists - Mass
mailings to purchased email lists are not allowed. RHL only allows opt-in
mailing lists. Purchased or inherited lists are by definition not opt-in.
Similarly, you cannot use an email list relating to particular subject matter,
and then use it for an unrelated topic.
4.
Laws Restricting Spam
Spam laws vary from state to state,
and from country to country. This RHL Anti-Spam Policy has been developed to
conform to the highest commercially reasonable standards. As a result, and
without limiting the general prohibitions against all spam activities, the
following are expressly prohibited:
(a) Use of false headers, or other false information, to identify the point of
origin or the transmission path of the email, or to hide the true origin of the
email sender,
(b) Unauthorized use of a third
party’s internet domain name without the permission of such third party, to
make it appear that the third party was the point of origin of the email,
(c) Use of any false or misleading
information in the subject line of the email, and
(d) Assisting any person in using
the products or services of RHL for any of these previously mentioned
activities.
5.
Questions to Ask Yourself
To help in establishing whether you
are participating in activities constituting spam, ask yourself the following
questions:
(a) Are you sending email to non-specific addresses, such as info@domain.com or
sales@domain.com?
(b) Have you deliberately falsified
your transmission path information or originating address?
(c) Are you sending email to mailing
lists or distribution lists, which then send indirectly to various other email
addresses?
(d) Have you imported for use a
purchased list of any type?
(e) Are you continuing to mail to
anyone who has asked to be deleted from your mailing list?
(f) Does your email not provide a
fully functioning link to unsubscribe?
(g) Does you email subject line
contain false or misleading information?
(h) Have you used a third party’s
email address or domain name without the party’s consent?
If you answer yes to any of these
questions, you are likely involved in spam activities, and should contact RHL
customer support service at legal@drpompa.com .
6.
Measures to Enforce the Anti-Spam Policy
Any RHL customer found to be using
RHL products or services for spamming purposes may, at RHL’s discretion, be
immediately cut off from use of all RHL products and services and/or fined US$
1,000 per occurrence, with no refund of fees that have been paid.
RHL warns all of its customers when
signing up that if they participate in spamming activities they will be subject
to the loss of RHL services, fines and possible legal action.
RHL has the right to actively review
its customers’ subscriber lists and email for suspiciously large broadcasts. If
RHL finds any customers to be spamming, it will issue a warning, and if the
activities are serious enough, RHL will take action immediately. If RHL has any
reason to believe that the customer, despite warning being given, threatens to
or is continuing to send spam, then RHL may take action immediately, including
disabling the customer’s account and/or reporting the customer and the incident
to the proper authorities.
RHL does not attempt to censor any
content, nor to curtail the business of its customers. However, spam activities
do not fall within uses authorized by RHL , and will not be tolerated.
7.
Reporting Spam
If you believe that you have
received spam from or through RHL ’s facilities, please send a complaint from
your email account along with the unsolicited email, with completed header, to
legal@drpompa.com . Please provide any other information that you believe may
help us in our investigation. RHL does not investigate or take any action based
on “anonymous” spam complaints.
8.
False Spam Complaints
RHL supports the efforts of various
organizations working to responsibly eliminate spam activities. However, if an
individual has opted-in to receive email from a customer of RHL, and then
falsely or maliciously files a spam complaint against RHL or its customers, RHL
will cooperate fully with the appropriate agencies to ban the complainant from
use of anti-spam software and the Internet community.
©
2009-2009 Revelation Health LLC All rights reserved.
Revelation
Health LLC
